[KB6842] Upgrade to ESET Cyber Security and ESET Cyber Security Pro version 6.6 fails on previous versions of macOS (10.6 – 10.8)
Issue
- Installation fails when upgrading ESET Cyber Security or ESET Cyber Security Pro version 6.5 to version 6.6
- Version 6.6 is no longer supported on macOS 10.6 (Snow Leopard), 10.7 (Lion) and 10.8 (Mountain Lion)
ESET Cyber Security for Mac provides powerful protection against phishing, viruses, worms, and spyware. Offering similar functionality to ESET NOD32 Antivirus for Windows, ESET Cyber Security for Mac allows you to surf the Internet with confidence knowing that your personal data and online activity is protected from theft and malicious code. Eset cyber security pro Effective all-in-one internet security including personal firewall and parental control. Secures Mac, Windows, Android and Linux devices. Online protection for the entire family: Unique to ESET, and included with both products at no extra charge, ESET Cybersecurity Training teaches the entire family how to defend against cyber.
Solution
To resolve the issue, follow the steps below:
- Depending on your ESET product, delete one of the following files:
/Applications/ESET Cyber Security/Contents/Helpers/Uninstaller.app
or
/Applications/ESET Cyber Security Pro/Contents/Helpers/Uninstaller.app - Open the 6.5 installation file (either from a previously downloaded DMG file or from an installation CD/DVD).
- Double-click Uninstall.
- Restart your computer.
- Download (or use an installation CD/DVD) and install ESET Cyber Security or ESET Cyber Security Pro version 6.5. During the installation in the Version Check step deselect the Download and install new version option.
Figure 1-1
Download ESET Cyber Security or ESET Cyber Security Pro
By downloading an older version of this product you explicitly agree to the term and conditions of the new End-user license agreement:
Otherwise, please download the latest version of the product.
![Download eset cyber security mac software Download eset cyber security mac software](/uploads/1/2/6/6/126654587/227802629.jpg)
Last Updated: Mar 27, 2020